What’s Included
• Transportation (except Essentials Move Help pack)
• Protection for floors/banisters
• Zero-mess unpack (we remove cardboard)
• Basic tool kit
• Photo documentation on request.
Not Included (or requires approval)
• Pianos/safes over 250 lb
• Hazardous materials
• Wall-mounting TVs/art (available via partner)
• Long-carry >100 ft without access.
FAQs
1. Do you bring a truck?
Yes, for all the packages except "Essentials Move Help pack"
2. What if we run over time?
Billed to the minute at package rate.
3. Can you assemble IKEA?
Yes - flat-rate menu: Beds - $60, Dressers - $40, Dining table - $50, Sofa legs - $25, IKEA wardrobe - $90. Or $50/hr per assembler for complex items.
4. Do you work evenings/weekends?
Yes, no surcharge except stat holidays.
5. Cancellation policy?
Free >48h; 25% inside 48h; 50% same-day.
